Customer Service Advisor
A great opportunity to join a dynamic and evolving organisation, working with a talented team in a positive and supportive culture.
Join our team as a Customer Service Advisor at Zest!
Are you ready to embark on a career that rewards your communication skills, multitasking abilities, and passion for providing outstanding customer service? Zest is eagerly looking for a Customer Service Advisor to join our dedicated team.
Why join Zest?
๐ฐ Competitive salary of ยฃ26,500, plus bonus
โ๏ธ 22 days holiday (rising to 27 with tenure)
๐ Full-time 37.5 hours per week (rotational Saturday shifts)
๐ต Wages paid weekly, so every Friday is payday!
๐๏ธ Modern offices in Bournemouth, spend your breaks at the beach!
๐ Onsite chef and subsidised meals
๐ Regular social events to connect with your peers
๐ฎ Onsite pool table and Nintendo Switch for downtime
๐ Comprehensive training and coaching
๐ฉโ๐ผ Health cash plan, virtual GP, counselling and wellbeing support
As our new Customer Service Advisor, you will receive full training and support to engage with our customers, through inbound and outbound calls, to provide solutions and support for appliance repair and care.
What weโre looking for:
Proven customer service experience in a fast-paced environment.
Exceptional communication skills, both verbal and written.
Strong problem-solving skills, with the ability to think on your feet.
An empathetic approach to handling customer needs and concerns.
A positive attitude and the ability to adapt to changing circumstances.
Commitment to teamwork and contributing to a collaborative environment.
A desire to learn, grow, and take on new challenges.
Ready to jump-start your career with Zest? Apply now!
Job role: Full time, Office Based
- Department
- Customer Care
- Role
- Helpdesk Advisor
- Locations
- Bournemouth
- Yearly salary
- ยฃ26,500
- Remote status
- Office based
Job opportunities
Bournemouth
About Zest Plan
Zest are specialists in appliance and technology care aiming to revolutionize the industry. With a customer focused approach, everything we do is centred around making our customers' lives easier when it comes to their technology.
We are an equal opportunity employer, always looking for the right talent based on merit for every position. Zest believes passionately in including all employees equally in the zest culture and mission. We actively encourage diversity of thought and champion our talented individuals.